ORDERS: Online orders are processed/shipped the following business day, Monday through Friday, holidays excluded. If for some reason your order is delayed, or unavailable, we will contact you within 6 hours from when order was placed via email, or phone. Orders are shipped from Seattle, Washington. If you have any questions about fit/size, please email us at firstname.lastname@example.org or give us a call at the shop 206.632.2626.
BRICK & MORTAR RETURN/EXCHANGE POLICY: Full priced items are eligible for exchange or store credit if returned within two weeks of purchase. We do not give credit card refunds. Final sale after two weeks. Final sale on sale items. Store credits are valid for one year from issue date unless otherwise specified. ONLINE RETURN/EXCHANGE POLICY: Full priced & sale items are eligible for exchange or store credit if returned within two weeks of purchase. Final sale after two weeks. Store credits are valid for one year from issue date unless otherwise specified. Customer is responsible for any return shipping costs. 'Final sale' on all international orders. PROCESSING A RETURN: Email us at email@example.com with reason for return. Returns should be addressed to: Lambs Ear Attn: returns 617 N 35th St Seattle, WA 98103 SHIPPING: We ship domestically and internationally. We ship domestic orders via USPS Priority Mail 'signature required' unless otherwise specified. An automated shipment confirmation email will be sent providing the shipping tracking number. We ship international orders via USPS Priority mail unless otherwise specified. Clients must provide accurate address and shipping specifications. If you need an order expedited, email us at firstname.lastname@example.org with the date the item needs to arrive by.
Lambs Ear is not responsible for lost or stolen merchandise. RATES: We ship all domestic packages at a 'flat rate' price of $12. Canada flat rate $38, other countries $48. Free shipping for Washington residents. VINTAGE: All vintage items have been hand-selected with the inherent quality of natural wear and age in mind. Due to the found state of pre-owned clothing and accessories, all items are final sale. A detailed description and measurements have been provided for accurate fitting and satisfaction. We are not responsible for variations in color of items due to individual monitor color settings and variance. For more information, additional photos or concern about a particular item, please feel free to contact us with any questions email@example.com.